TAG | Troubleshooting

online banking11 300x213 Troubleshooting Problems with Electronic Payments Part (3)3. Describe the type of message you want to send.

To describe the type of message you’re sending, select E-Mail About An Online Payment. Then select the online bill payment account on which you made the payment from the drop-down list box. If appropriate, select the individual online bill payment from the list box. (more…)

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online banking10 300x224 Troubleshooting Problems with Electronic Payments Part (2)Getting Electronic Payment Information

To see electronic payment information in Quicken, click the Banking menu and click Online Banking to open the Online Center. The list box at the bottom of the screen lists any current online transactions. To inquire about an earlier payment, click the Payments tab of the Online Center. Select a payment from the list, and click the Update/Send button to get the current status of a payment. (more…)

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online banking9 300x199 Troubleshooting Problems with Electronic PaymentsWhen you have problems with an electronic payment, you do the same things you would do if the payment had been made with a paper check. If you’ve transmitted an electronic payment by mistake, you can try to stop payment. (more…)

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